Own Your Step - Family Business Leadership Development and Culture Advisory

Help Your Team Manage Stress, Anxiety, and Burnout

« all posts

by Rich Fernandez

It can be tough enough to manage your own stress. But how can you, as a manager, help the members of your team handle their feelings of stress, burnout, or disengagement?

Because work is getting more demanding and complex, and because many of us now work in 24/7 environments, anxiety and burnout are not uncommon. In our high-pressure workplaces, staying productive and engaged can be challenging.

Although it’s unlikely that the pace or intensity of work will change much anytime soon, there’s a growing body of research that suggests certain types of development activities can effectively build the capacity for resilience.

One approach is to focus on employees’ personal growth and development. When I was working at Google as the director of executive development, for example, we focused on helping managers create the “happiest, healthiest, and most productive workforce on the planet.” Investing in employee personal growth and development from this perspective is the first step in unleashing creativity, enabling potential, and supporting sustainable productivity.

The good news is that there are some very practical and easy-to-implement approaches to personal development that managers and team members can adopt — and they aren’t time-, budget-, or resource-intensive. Here are some approaches to consider, based on the two decades I’ve spent working with managers to enhance team resilience and effectiveness.

Model and encourage well-being practices. Worker stress levels are rising, with over half of the global workforce (53%) reporting that they are closer to burnout than they were just five years ago, according to a Regus Group survey of over 22,000 business people across 100 countries. And while stress can be contagious, the converse is also true: when any member of a team experiences well-being, the effect seems to spread across the entire team. According to a recent Gallup research report that surveyed 105 teams over six three-month periods, individual team members who reported experiencing well-being were 20% more likely to have other team members who also reported thriving six months later. Takeaway: understand and prioritize activities that promote well-being for yourself and your team. They could include such things as offering personal development tools, like mindfulness and resilience training; explicitly encouraging people to take time for exercise or other renewal activities, such as walking meetings; or building buffer time into deliverables calendars so that people can work flexibly and at a manageable pace.

For the full article, click here.