Own Your Step - Family Business Leadership Development and Culture Advisory

The Costs of a Bad Boss

« all posts

William Spindloe
Director Asia Pacific

40% of workers think they work for bad bosses, according to a FSU study.

Why?

Failure to keep promises, blaming employees for leadership mistakes, lack of credit, disparaging remarks, silent treatment, poor or no decision making….the list goes on and on.

The impact of poor leadership is not simply emotional, its financial. Various studies on the subject show that up to 32% of voluntary turnover can be avoided with better leadership. Calculate how much it costs to lose one competent, productive, contributing employee and then multiply that by having to replace 30% of your workforce. In case you want some help with the maths on this estimates run as high as about 150% of their salary. Lower for more junior roles, but it all adds up as you can see.

Of course its not simply the cost of rehiring, not that it is, in itself, simple. What about the impact in productivity, customer relationships, revenue growth, lost training costs, lost knowledge, market capitalization?

One organization I read about felt that poor managerial and leadership practices cost them around 15% in sales growth annually.

Gallup estimates that there are at anyone time up to 20% of the workforce is disengaged due to poor leadership. Many act out their discontent in counterproductive ways, negatively influencing their coworkers, missing days on the job, and driving customers away through poor service.

There is an ongoing concern you need to understand if you do not take a good look at the capability of your managers and leaders. left to their own devices, they will then appoint their own version of what they feel to be good managers. The result is your C grade manager, then makes a D grade appointment, and eventually they appoint their own E grade manager and so it goes on.

For the full article, click here.