Own Your Step - Family Business Leadership Development and Culture Advisory


The privacy policy explains what personal information we collect when you visit the www.ownyourstep.com website and how we use your data. 


Our Data Protection Registration Number is ZA475620. We are registered as a DATA CONTROLLER under Own Your Step Consulting. You can contact us by phone on +44 20 3239 5233 or by email at info@ownyourstep.com.


Visitors to our website

We record information about how visitors interact with our website and use this data with 3rd party services, Google Analytics and Albacross.

We use Google Analytics to help us to better understand what content and products visitors want. We do not use analytics data to attempt to track or identify individuals.


When you place an order with us we ask you for your name, address and telephone number so that we can deliver your order and contact you, in relation to your order if the need arises (i.e.to fulfill our contract with you).

Depending on the chosen method of payment, we pass your name, postal and email addresses to Stripe who handles payment on our behalf. We do not receive or store any card details. The legal basis for this transfer of data is in order to fulfil our contract with you.  Stripe may need to transfer some information outside the EU for credit card validation and authentication.  

We will only send you marketing material with your consent and you can opt out at any time by:

We do not share our mailing list with anyone else.


We use cookies for the purpose of improving your customer experience. You can read more about our use of cookies below.


These are the rights you have in relation to your personal data:

Many of the above rights contain exceptions and conditions that affect how and when they apply.  You can find out more information about individual rights at the ICO website.  

If you want to see a copy of any personal data we hold about you, or exercise any of your other rights, please send your request to info@ownyourstep.com.

You also have a right to lodge a formal complaint with the relevant supervisory authority (the ICO) if you think we’ve breached your rights.


If you have any questions or complaints about our data privacy policy or personal data that we may hold about you please contact us at info@ownyourstep.com.


This privacy policy does not cover other websites that we may link to from this website. 


Updates to our data privacy policy will be published here.  This policy was reviewed and updated on 24 July 2021.


We use “cookies” as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The website that created the cookie can read the contents when you are at their website.

Many websites use cookies to improve your browsing experience e.g. remember your log-in details, a record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record ‘analytics’ data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their websites.

We use cookies for the following purposes:

Here are details of the individual cookies used by our website:

All the major browsers allow you to block cookies and delete those that have already been created on your computer, usually within the ‘Tools’ section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies.